How To Book A Cleaner: A Simple 5 Step Guide To Using Our Cleaning Company App
Posted on by daria
You’ve probably been hearing about our new mobile application that makes the entire booking process for our cleaning services so much easier. And if you haven’t, then you will now.
We’re going to assume you’ve already downloaded our fantastic app because, well, it’s all over social media. If you haven’t, please direct yourself to iTunes or the Play Store, and download the app for Matic Services. Here is a quick step by step guide on how to use our app to book a cleaner and schedule for visits from members of our cleaning company.
1. Sign up
Don’t just let the app sit on your phone screen. A clean home awaits you! Enter your details and you’re on board. If you have an existing account on Facebook, you can use your account to login to our app. There’s also an option for those who prefer using the app to call or book for services. You can also chat with the lovely Kristine through in-app chat if you need any help along the way!
Booking takes seconds (tried and tested). Once you have signed up, just tap your way through the next 5 pages.
2. Choose the number of hours
Choose how many hours of cleaning you need, and you can also choose additional services such as cleaning inside the fridge. (How long has it been since you’ve done that?)
3. Specify the location
Once you have accessed the built-in map, use the pin to pinpoint your address in Dubai. Verify the address by entering your building details and street names in the next page.
4. Tell us how often you want the visits
We recommend a cleaning session every week. However, if weekly sessions are not enough, you have the option of scheduling for a single session or getting bi-monthly visits.
5. Determine the time and place for the visit/s
The final step! Book your preferred date and time.
All along these pages, you’ll find the rate according to the number of work hours you specified earlier. Keep an eye out on our social media accounts for offers that you can make use of through the app.
Once you have entered the required details, you’re ready to go and book for a visit from our cleaning team. If you have previously booked our services, you can check the details by accessing the history page. All you need to do now is to wait for our cleaners to arrive.
Don’t forget to rate the service once the cleaning has been completed. If you have a preferred cleaner from our team, you may get the maid’s name and specify it during your next booking.