We’ve finally launched our mobile booking app on the Apple and Google Play app stores – we’re proud to say this is the first of its kind in Dubai! You can now download Matic Services for your housekeeping and handyman needs and start booking right now and here in Dubai.
Okay now that we got the self-promotion out of the way, let’s talk about why this is important to us. For us, it’s all about building loyalty and trust by creating an enjoyable experience – consistently. We started off trying to perfect our cleaning and housekeeping services themselves and now after much ado, we’re going mobile.
How will our new app do that and change our cleaning and handyman services?
1 – First and most importantly, our app now minimizes the chances of messing up your housekeeping or handyman arrangements.
2 – As service providers, we are holding our cleaning and maintenance services to the highest standards and we can trace the source of any error immediately.
3 – You can book your cleaning and maintenance sessions using our app with your preferences to the last detail – all in a few minutes.
4 – We can now spend more time delivering a more personalized experience based on your comments and preferences.
5 – I personally prefer an app to make my bookings for anything from food to transport to travel. (It’s just so much easier. Plus, they’re fun – or is it just me?)
We’re still experimenting with how to make the experience as convenient (and smart) as possible – don’t expect this to be the end of it! For now, just sit back, kick off your shoes and try out our new app.
For our first time bookers for housekeeping, it’s super simple:
– Let the app find your location.
– Choose all your preferences (number of rooms, additional services like cleaning the inside of a fridge…)
– Let us know any specific cleaning preferences in detail.
– Select the weekly option if this isn’t a one-time job.
– Finally, register with us to keep all your preferences and history.
The application takes a few minutes (unless the special preferences part is a little detailed and lengthy). We also have a customer support team readily available to answer any questions, concerns or problems you are facing.
Try it out – we can’t wait to hear what you think!