All you have to do is create an account with all your details and start booking from there!
How many hours should I book?
We recommend a certain amount of hours for each of our services, based on our expertise. Once you choose a service, we’ll show you the number of hours and rates.
Why am I not able to book the date and time I want?
We always try to meet your requests, however if you book on a very short notice, there may be no professionals available.
Do I need to be home for my booking?
It’s up to you – but we do recommend that you be there (at least at first) or communicate your special requests beforehand.
Can I make special requests or add instructions to my booking?
YES – in fact we ask that you give us as much detail in order for us to prepare a personalized service for you.
What happens after I make a booking?
You will receive a confirmation email shortly after you have made your booking online. You will receive a second email with the specific details of your session with the date, time and name of the professional.
Is MATIC a cleaning company?
No, MATIC is a marketplace connecting customers with qualified registered cleaners. MATIC is also obsessed with quality and will support you throughout your homecare experience.
Does MATIC hire cleaners?
How do I file a complaint?
We are easily accessible anytime to hear your feedback- email us at email@example.com or call us directly at 8009696.