Publicly Shared Terms and Conditions
Effective Date: May 01, 2018
The present Customer Terms of Service (the “Customer Terms”) describe your rights and responsibilities when using our marketplace and platform (the “Services”).
We are grateful for your participation, and as a token of appreciation, we hereby elaborate the terms and conditions to which you are agreeing to when using our Services. Please read them carefully.
A Customer is defined as a person who has completed a booking via one of the Services-interface: Matic App, chat, phone calls, Social Media, and other channels.
Cancellation Window and Fees | ||
City | Window | Fee |
Riyadh | 24 hours prior to visit time | Full Price of the Visit |
Jeddah | 24 hours prior to visit time | Full Price of the Visit |
Dammam | 24 hours prior to visit time | Full Price of the Visit |
Dubai | 24 hours prior to visit time | Full Price of the Visit |
Khobar | 24 hours prior to visit time | Full Price of the Visit |
Manama | 24 hours prior to visit time | Full Price of the Visit |