Home
  • All the cleaners are checked for body temperature on a daily basis at the beginning and at the end of their shifts
  • All the cleaners are provided with gloves and face masks.
  • All the cleaners are equipped with hand sanitizers and are trained to use them before, during, and after every visit
  • All transportation vehicles are disinfected to maintain the hygienic conditions.
  • All professionals have been trained on the COVID-19 pandemic precautionary procedures recommended by the WHO

Your safety is our priority, here are the measures we took to protect you and your loved ones:

  • All the cleaners are provided with face masks.
  • All the cleaners are equipped with hand sanitizers and are trained to use them before, during, and after every visit Cleaners’ uniforms are changed after every visit
  • All transportation vehicles, accommodations, and tools are disinfected to maintain the hygienic conditions
  • All the cleaners are checked for body temperature on a daily basis at the beginning and at the end of their shifts

No, you need to have your own cleaning tools at home.

  • All the cleaners are checked for body temperature on a daily basis at the beginning and at the end of their shifts
  • All the cleaners are provided with gloves and face masks.
  • All the cleaners are equipped with hand sanitizers and are trained to use them before, during, and after every visit
  • All transportation vehicles, accommodations, and tools are disinfected to maintain the hygienic conditions.
  • All professionals have been trained on the COVID-19 pandemic precautionary procedures recommended by the WHO
  • All the cleaners are checked for body temperature on a daily basis at the beginning and at the end of their shifts.
  • All the cleaners are provided with gloves, masks, and hand sanitizers.
  • All the cleaners are equipped with hand sanitizers and are trained to use them before, during, and after every visit. 
  • All transportation vehicles, accommodations, and tools are disinfected to maintain the hygienic conditions.
  • All professionals have been trained on the COVID-19 pandemic precautionary procedures recommended by the WHO.

No, you need to have your own cleaning tools at home.

To know more about our price per hour, click on Book a single visit in Home section or browse the discounted packages prices. Prices include transportation cost and tax.

Yes, you need to specify that you require cleaning tools, which will be charged extra.

To know more about our price per hour, click on Book a single visit in Home section or browse the discounted packages prices. Prices include transportation cost and tax.

To know more about our price per hour, click on Book a single visit in Home section or browse the discounted packages prices. Prices include transportation cost and tax.

We recommend that you provide a vacuum cleaner, mop, bucket, broom and all purpose cleaner.

To know more about our price per hour, click on Book a single visit in Home section or browse the discounted packages prices. Prices include transportation cost and tax.

We recommend that you provide a vacuum cleaner, mop, bucket, broom and all purpose cleaner.

We recommend that you provide a vacuum cleaner, mop, bucket, broom and all purpose cleaner. Please refer to what is included in the cleaning session to know more.

It’s up to you – but we do recommend that you be there (at least at first) or communicate your special requests beforehand.

We recommend that you provide a vacuum cleaner, mop, bucket, broom and all purpose cleaner. Please refer to what is included in the cleaning session to know more.

We are easily accessible anytime to hear your feedback - you can reach us directly through chat in the mobile application by clicking on Profile --> Help --> Chat with us --> I would like to complain. You can also email us at care@maticservices.com

It is mandatory for the client to be at home. We extend our services to family homes only, and are unable to provide the service if a female over 18 years of age is not present during the time of the visit.

We are easily accessible anytime to hear your feedback - you can reach us directly through chat in the mobile application by clicking on Profile --> Help --> Chat with us --> I would like to complain. You can also email us at care@maticservices.com or call us on 80019736

It’s up to you – but we do recommend that you be there (at least at first) or communicate your special requests beforehand. Please notify us ahead of time on how to access your home in case you will not be there.

Our cleaning services include dusting, wiping, vacuum cleaning rooms and bathrooms. You can add specific requests based on your home’s needs.

We are easily accessible anytime to hear your feedback - you can reach us directly through chat in the mobile application by clicking on Profile --> Help --> Chat with us --> I would like to complain. You can also email us at care@maticservices.com or call us on 800-304-0088

Our cleaning services include dusting, wiping, vacuum cleaning rooms and bathrooms. You can add specific requests based on your home’s needs.

We are easily accessible anytime to hear your feedback - you can reach us directly through chat in the mobile application by clicking on Profile --> Help --> Chat with us --> I would like to complain. You can also email us at care@maticservices.com or call us on 8009696

It depends on the city you are in. Please browse the Book a single visit in Home section.

Our cleaning services include dusting, wiping, vacuum cleaning rooms and bathrooms. You can add specific requests based on your home’s needs.

Cleaners are available Saturday through Thursday, from 8 AM until 9PM.

Our cleaning services include dusting, wiping, vacuum cleaning rooms and bathrooms. You can add specific requests based on your home’s needs.

It depends, we could be fully booked or we do not cover your location yet.

In Riyadh, cleaners operate everyday. In other cities, cleaners operate from Saturday through Thursday. Please allow for an “arrival window” of up to one hour prior to or after the start and completion time.

It depends, we could be fully booked or we do not cover your location yet.

The cleaners are available everyday from 8 AM until 8 PM.

You will receive a confirmation SMS and email shortly after you have made your booking online.

It depends, we could be fully booked or we do not cover your location yet.

You will receive a confirmation SMS and email shortly after you have made your booking online and a visit reminder 48 hours prior to your booking.

It depends, we could be fully booked or we do not cover your location yet.

Yes you can! We provide access to your preferred cleaner’s schedule while booking through the app. We advise you to book a package to ensure your favorite cleaner’s availability.

You will receive a confirmation SMS and email shortly after you have made your booking online and a visit reminder 48 hours prior to your booking.

Yes you can! We provide access to your preferred cleaner’s schedule while booking through the app. We advise you to book a package to ensure your favorite cleaner’s availability.

You will receive a confirmation SMS and email shortly after you have made your booking online and a visit reminder 48 hours prior to your booking.

Cancellation charges only apply if you cancel your session less than 24 hours before your cleaning session. Fees will be 100% of your total cleaning session. Otherwise, no cancellation fees will be incurred.

Yes you can! We provide access to your preferred cleaner’s schedule while booking through the app. We advise you to book a package to ensure your favorite cleaner’s availability.

Cancellation charges only apply if you cancel or reschedule your session less than 24 hours before your cleaning session. Fees will be 100% of your total cleaning session. Otherwise, no cancellation fees will be incurred.

Yes you can! We provide access to your preferred cleaner’s schedule while booking through the app. We advise you to book a package to ensure your favorite cleaner’s availability.

No, Matic is a marketplace connecting customers with qualified registered cleaners.

For UAE, it’s up to you – but we do recommend that you be there (at least at first) or communicate your special requests beforehand. 

 

But for KSA, it is mandatory for the client to be at home. We extend our services to family homes only, and are unable to provide the service if a female over 18 years of age is not present during the time of the visit.

Cancellation charges only apply if you cancel or reschedule your session less than 24 hours before your cleaning session. Fees will be 100% of your total cleaning session. Otherwise, no cancellation fees will be incurred.

If you have a registered card on the app, your card will be charged automatically, or you can pay via Apple Pay.

Cancellation charges only apply if you cancel or reschedule your session less than 24 hours before your cleaning session. Fees will be 100% of your total cleaning session. Otherwise, no cancellation fees will be incurred.

From your Profile section, click on Promo codes then Add promo code to add a new promocode.

We accept card payments, Apple Pay, STC Pay wallet top up, or you can transfer the amount to our bank account. Our bank account is in Bank of Riyadh, company name: Rashed AlRashed and Bros Trading company, branch: Muhamadiya, IBAN: SA3820000002421467159940. Contact us through chat for more information regarding bank transfer.

No, Matic is a marketplace connecting customers with qualified registered cleaners.

If you have a registered card on the app, your card will be charged automatically, or you can pay via Apple Pay.

We are easily accessible anytime to hear your feedback - you can reach us directly through chat in the mobile app, or email us at care@maticservices.com.

No, Matic is a marketplace connecting customers with qualified registered cleaners.

Yes you can, please note that cancellation charges are incurred when you cancel your bookings within 24 hours of the scheduled start time.

No, Matic is a marketplace connecting customers with qualified registered cleaners.

Yes you can, please note that cancellation charges are incurred when you cancel your bookings within 24 hours of the scheduled start time.

Yes you can, please note that cancellation charges are incurred when you cancel your bookings within 24 hours of the scheduled start time.

After properly pinning your location on the map, you can proceed to schedule a single visit or browse our packages. A popup will indicate that we do not cover your location yet.

Yes you can, please note that cancellation charges are incurred when you cancel your bookings within 24 hours of the scheduled start time.

After properly pinning your location on the map, you can proceed to schedule a single visit or browse our packages. A popup will indicate that we do not cover your location yet.

If you wish to delete your account, please follow these steps:

  • Go to the Profile section in the app.
  • Select Help.
  • Choose Delete Account.

Please note that you will not be able to use this mobile number in the future.

After properly pinning your location on the map, you can proceed to schedule a single visit or browse our packages. A popup will indicate that we do not cover your location yet.

After properly pinning your location on the map, you can proceed to schedule a single visit or browse our packages. A popup will indicate that we do not cover your location yet.

If you wish to delete your account, please follow these steps:

  • Go to the Profile section in the app.
  • Select Help.
  • Choose Delete Account.

Please note that you will not be able to use this mobile number in the future.

If you wish to delete your account, please follow these steps:

  • Go to the Profile section in the app.
  • Select Help.
  • Choose Delete Account.

Please note that you will not be able to use this mobile number in the future.

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